Coronovirus Update
In response to the latest Coronavirus status, we wanted to update you on the actions we are taking to help keep our customers and colleagues as safe as possible, and to support our dance communities the best we can.

In Store Services

In response to the latest Government announcement on 4th January, our showroom will be closed from Tuesday 5th January 2021. This also includes our Click & Collect & In-Person Returns Services, which we are also unable to offer at this time.  We shall reopen our showroom just as soon as Government restrictions allow and it is safe to do so.

Online Services

Our online services through our website are robust and are working as normal.  Our large premises enable our team to remain working on site by locating them in separate areas on the premises, to maintain our usual customer service levels.
  • Our telephone lines remain open as usual to answer your queries and process telephone orders.
  • You can also contact us by email as usual and our response times remain the same.
  • We continue to receive deliveries as usual and our delivery times are currently unaffected.
  • Our enhanced delivery options, such as 24 hour, Saturday and Sunday deliveries are operating as normal and you can upgrade to these services via telephone.  As usual, we would recommend that you contact us for the latest availability and delivery information, should your order be urgent.
  • Our mail order returns and exchange services are operating as normal.

Keeping you informed

We’ll continue to monitor the situation closely, reviewing developments and the latest advice, and inform you of any additional steps we need to take, as we continue to provide you with the very best levels of service, whilst keeping our staff and customers safe. 

You can be assured of our absolute commitment to our staff and dance community in these challenging times and we will do whatever it takes to get through this crisis together.

Thank you once again for your ongoing support.
Planet Dance.