Book Your Visit at Planet Dance®

In line with Government guidelines and to keep our customers and staff safe and well during the Coronavirus pandemic, all customer visits to our showroom must now be made by appointment ONLY.  This ensures that we are able to control the number of visitors at any one time, to ensure the social distancing measures we have put in place and to provide a safe, comfortable and reassuring environment in which our customers can shop.


 

Please make sure when booking your visit that you click the final 'Complete your Booking' button.  Otherwise, your booking  will not be confirmed.

 

Click & Collect Service

We are pleased to announce that we are now offering our Click & Collect & Returns Services again.  Please simply place your order online, selecting the Click & Collect option at the checkout.  We will then contact you when your order is ready for collection, following which, you will need to book a collection slot by clicking on the 'Book your Visit' button above.  

Important Notes:

  • You will not be able to collect your order unless you have booked a collection slot
  • Please do not book your slot until we have confirmed that your order is ready for collection
  • Please pay online wherever possible to minimise your time in store and to reduce in store payments
  • We will not be accepting cash payments at this time to minimise manual handling and to keep you and our stafff safe
  • Should you wish to personally return your Click & Collect order, you must also book a visit to do so.

In Store Shopping Visit

Our Showroom will be open from Tuesday 23rd June for you to browse and buy your products in person.  It is important for us to offer each of our customers a safe, comfortable and enjoyable envioronment in which to shop and for this reason, all visits to our showroom are now strictly by appointment only.  Please simply book your visit via the button at the top of this page to book your slot.  For the safety of our staff and customers alike, we ask that you take a moment to read through the following notes, prior to your visit:
  • Please ensure that you arrive promptly for your visit to ensure we are able to give each customer the best possible service and to allow us to clean & sanitise the store and manage handelled goods after your visit.
  • Please sanitise your hands before entering our showroom at the sanitisation stations supplied.
  • Please comply with our 2m social distancing rules whilst browsing in store.
  • Please reduce the number of people in your party to the minimum and ideally wear a face mask.
  • We cannot provide socks or tights for you to try on footwear, so please ensure that you bring your own freshly laundered or you can purchase in-store.
  • We will be providing fitting room facilities which will be cleaned and sanitised after each use.  All goods tried on but not purchased, will be quaranteened for 48 hours and we ask wherever possible for goods to be tried on at home.
  • We will not be accepting cash payments at this time to minimise manual handling and to keep you and our staff safe.

Pointe Shoe Fittings

We are delighted to be offering our specialist pointe shoe fittings from 4th July and as for all other visits to our store, these will be strictly by appointment only.  You can book your fitting appointment by clicking on the booking button at the top of this page.  For the safety of our staff and customers alike, we ask that you take a moment to read through the following notes, prior to your visit:
  • Please follow the guidelines above for general vists to our store
  • If this is your first fitting, please ensure that your dance teacher has approved and confirmed that you are ready to go onto pointe.
  • If this is not your first fitting, please ensure that you bring any foot protection, such as toe pads etc, that you already have and wish to use in your new pointe shoes and that they are clean and sanitised prior to your visit.
  • Although our fitters have amended their pre-fit assessment to reduce personal contact wherever possible, we ask that you ensure your feet have been cleaned and sanitised prior to your visit.
  • Due to the proximity of the fitter during the fitting, we ask that you wear a face mask during your appointment.  Please be assured that we take your safety as paramount importance and our fitters will be wearing the appropriate PPE for each appointment including a face mask, face shield and surgical gloves.