Carriage is charged on your order at the following rates:

FREE UK DELIVERY on orders over £50

All orders received by 3pm are usually despatched the same day, where goods are in-stock at our warehouse at the point of order. 

Please note: 'In Stock' stated against a size/colour selection may refer to stock availability at either our warehouse or at our manufacturers' depots.  Where stock is held at our manufacturers' depots, delivery times may be longer.  In view of this, should your order be urgent, we recommend that you contact us to determine a more specific delivery timescale.

Where goods are currently out of stock, the estimated 'Due Date' is stated against each item, so that you can make an informed decision as to whether you would like to place an order.  These due dates are specific to each item, based on the latest backorder information from our manufacturers and are updated daily.  As stock is allocated on a first-come-first-served basis, many customers choose to place a backorder for out of stock items, to ensure they don't miss out.

Please Note:  Although we regularly review  and update stock levels and supplier due dates on our website, mismatches may still occur. Thus, should your order be urgent, we recommend that you contact us to confirm the latest information.
 
Should you wish to return your goods for any reason, please simply return them to us within 30 days for either an exchange or refund as your prefer.  All we ask is that they are returned to us in their original, saleable condition, with all tags still attached and in their original packaging. 

What's more, should you wish to exchange your goods for items within the same postage band as that originally paid, no further outgoing postage & packing charge will be made. 

Please note; all tights, foundation garments, printed merchandise and sale items are considered final sales and as such are not eligible for return.

Academy Club Account Holders:  It should be noted that Costume Gallery and Art Stone costumes are not eligible for return for Academy Club customers, except where faulty.  We will try to accommodate changes of sizes where possible, but this cannot be guaranteed and must be authorised by our Academy Club team prior to return.

For further details on ordering, delivery and returns, please visit our 'Ordering & Delivery'  and / or our 'Terms & Conditions' pages.